Shipping Conditions
We are committed to delivering your order as quickly and safely as possible.
Order Processing Time
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Estimated Delivery Time
Once shipped, orders within the United States typically arrive within 6–12 business days. Delivery times may vary depending on your location and external factors such as carrier delays, peak shipping periods, or unforeseen events such as natural disasters or postal service delays.
Tracking Information
Once your order has been shipped, you will receive a confirmation email containing your tracking number, allowing you to follow your package throughout the delivery process.
Shipping Cost
We offer free standard shipping on all orders.
Delivery Guarantee
If your package is confirmed lost in transit or does not arrive within a reasonable timeframe, please contact our support team. In such cases, we will arrange a replacement or a full refund.
Damaged Items
If your item arrives damaged, please contact us within 7 days of delivery at contact@orthopeca.us and include a clear photo of the issue. We will arrange a replacement at no additional cost.
Contact
For any questions regarding shipping, please contact us:
Email: contact@orthopeca.us
Phone: +1 (775) 701-4074