Shipping Conditions
We offer worldwide delivery.
Your order may be shipped from our U.S. or international fulfillment centers, depending on product availability.
The average shipping time is 5 to 11 business days. However, delivery times may vary due to unforeseen events such as natural disasters, postal service delays, public health emergencies (e.g., COVID-19), or customs processing delays.
If your package has not arrived within 60 days from the date of purchase, you are eligible for a 100% refund or a free replacement—whichever you prefer. Please note, this situation is extremely rare.
In the event that an item arrives damaged, we will reship it at no cost to you. To initiate a replacement, please send a clear photo of the damage to Contact@orthopeca.us.